I am so bummed. I really enjoyed my Netflix account. I had no problems with them — they had no problems with me. But I’m out due to a policy change.
What I find really ironic is that the day after I found out I couldn’t renew my account for October, I got four “Tell-A-Friend” cards in the mail. Apparently, they don’t want me for a customer, but they want me to recruit for them.
Not.
I’ve done a bit of Googling lately, trying to find a customer service email address — which doesn’t exist, by the way, so if that’s what you’re looking for, nothing to see here — and found all kinds of complaints about the service.
I can honestly say I never had any of the problems that seem so prevalent. Maybe it’s because I was renting stuff that no one else wanted. I’m not standing in line to get the latest releases — I was working on the 1001 Movies list which is mostly old stuff.
So I don’t have a grudge against them. The people I have a grudge against are the ones who insist on trying to play the system, get something for nothing, and end up ruining it for the rest of us.
I used to buy all my books from Amazon.com. Then they changed their policy and no longer accepted checks. Bye, Amazon!
Now, with the policy change at Netflix, same story. Bye, Netflix!
I refuse to become a ‘bot just so I can enjoy these services. I am the customer. These companies are supposed to be making it easier for me to purchase their products, not more difficult. These are, after all, luxury items, not necessities. I need air, food and water — and a roof over my head is pretty good too. Movies and books? They aren’t on that list.
I can only guess that there just aren’t enough people left out there like me to make a difference to these big companies. Losing a few hundred customers is barely a blip on the radar.
Well, guess what. It’s a “blip” here, too, and I’ll be over it soon enough. Probably even before I hit “Publish.”